{"id":3741,"date":"2026-06-02T13:34:37","date_gmt":"2026-06-02T11:34:37","guid":{"rendered":"https:\/\/www.omind.de\/?page_id=3741"},"modified":"2026-06-02T18:39:45","modified_gmt":"2026-06-02T16:39:45","slug":"process-development","status":"publish","type":"page","link":"https:\/\/www.omind.de\/en\/for-what\/process-development\/","title":{"rendered":"Process development"},"content":{"rendered":"\r\n\t<section id=\"hero-img-block_a9e91684a72424584b2ed4906b509a64\" class=\"hero-img\">\r\n\t\t<div class=\"hero-img__content\">\r\n\t\t\t<div class=\"container\">\r\n\t\t\t\t<div class=\"hero-img__inner\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"headline_default headline_h1\" data-aos=\"fade-up\">\r\n\t\t\t\t\t\t\t<h1 class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">ESTABLISHING STABLE PROCESSES<\/h1>\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btn_default\"  data-aos=\"fade-up\" data-aos-offset=\"0\">\n\t\t<a class=\"btn btn_primary\"\n\t\t\thref=\"https:\/\/www.omind.de\/en\/contact\/\"\n\t\t\ttitle=\"Get in touch\"\n\t\t\ttarget=\"_self\">\n\t\t\t<span>\n\t\t\t\tGet in touch\t\t\t\t<svg width=\"10\" height=\"10\" viewBox=\"0 0 10 10\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.69844 5.40844V5.60521H9.50167L5.60686 9.50002L4.89976 8.79291L8.08746 5.60521H0V4.60521H8.08699L4.89976 1.41798L5.60686 0.710876L9.5012 4.60521H9.69844V4.80245L10.0014 5.10545L9.69844 5.40844Z\" fill=\"white\"\/>\n<\/svg>\n\t\t\t<\/span>\n\t\t<\/a>\n\t<\/div>\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t<div class=\"img_default\">\r\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1536\" height=\"1024\" src=\"https:\/\/www.omind.de\/wp-content\/uploads\/2026\/05\/ChatGPT-Image-29.-Mai-2026-14_37_55.png\" class=\"attachment-full size-full\" alt=\"\" title=\"ChatGPT Image 29. Mai 2026, 14_37_55\" srcset=\"https:\/\/www.omind.de\/wp-content\/uploads\/2026\/05\/ChatGPT-Image-29.-Mai-2026-14_37_55.png 1536w, https:\/\/www.omind.de\/wp-content\/uploads\/2026\/05\/ChatGPT-Image-29.-Mai-2026-14_37_55-300x200.png 300w, https:\/\/www.omind.de\/wp-content\/uploads\/2026\/05\/ChatGPT-Image-29.-Mai-2026-14_37_55-1024x683.png 1024w, https:\/\/www.omind.de\/wp-content\/uploads\/2026\/05\/ChatGPT-Image-29.-Mai-2026-14_37_55-768x512.png 768w\" sizes=\"auto, (max-width: 1536px) 100vw, 1536px\" \/>\t\t\t\t\t\t\t\t\t<div class=\"hero-img__mask\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"hero-img__mask-2-desk\" src=\"https:\/\/www.omind.de\/wp-content\/themes\/omind\/img\/mask-2-desk.png\" alt=\"\">\r\n\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"hero-img__mask-2-mob\" src=\"https:\/\/www.omind.de\/wp-content\/themes\/omind\/img\/mask-2-desk.png\" alt=\"\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/section>\r\n\r\n\n\n\r\n\t<div class=\"flexible-spacer flexible-spacer_default\" aria-hidden=\"true\"><\/div>\r\n\r\n\n\n\r\n\t<div class=\"flexible-spacer flexible-spacer_default\" aria-hidden=\"true\"><\/div>\r\n\r\n\n\n\r\n\t<section id=\"intro-text-block_ab8ebe102447c1e829bb6ec527c15106\" class=\"intro-text margin_space\">\r\n\t\t<div class=\"container\">\r\n\t\t\t<div class=\"intro-text__grid\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"headline_default headline_h2\" data-aos=\"fade-up\">\r\n\t\t\t\t\t\t<h2 class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">STABILISING PROCESSES AND ENSURING PERFORMANCE<\/h2>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text_default\" data-aos=\"fade-up\">\r\n\t\t\t\t\t\t<p>If interfaces, lead times and coordination are not properly established, bottlenecks, queries and recurring disruptions arise. Processes may run, but they tie up too much capacity and do not deliver reliable results. Process development with OMIND starts where processes lose stability, transparency and controllability \u2013 and makes process performance manageable in day-to-day operations.<\/p>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/section>\r\n\r\n\n\n\r\n\t<div class=\"flexible-spacer flexible-spacer_big\" aria-hidden=\"true\"><\/div>\r\n\r\n\n\n\r\n\t<section id=\"slider-5-row-block_15373bcd91e722c1ae6c29f20859278a\" class=\"slider-5-row margin_space\">\r\n\t\t<div class=\"vert-slider\">\r\n\t\t\t\t\t\t\t<div class=\"vert-slider__head\">\r\n\t\t\t\t\t<div class=\"headline_default headline_h2\" data-aos=\"fade-up\">\r\n\t\t\t\t\t\t<h2>TYPICAL INITIAL SITUATIONS IN PROCESSES<\/h2>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t<div class=\"vert-slider__grid\" data-aos=\"fade-up\">\r\n\t\t\t<div class=\"vert-slider__side\">\r\n\t\t\t\t\t\t\t\t\t<nav class=\"vert-slider__nav\">\r\n\t\t\t\t\t\t<ul>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\r\n\t\t\t\t\t\t\t\t\t<a href=\"#slider-5-row1\"><span><\/span>Value creation hampered by bottlenecks\n<\/a>\r\n\t\t\t\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\r\n\t\t\t\t\t\t\t\t\t<a href=\"#slider-5-row2\"><span><\/span>Unstable interfaces\n<\/a>\r\n\t\t\t\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\r\n\t\t\t\t\t\t\t\t\t<a href=\"#slider-5-row3\"><span><\/span>Variable throughput and quality\n<\/a>\r\n\t\t\t\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\r\n\t\t\t\t\t\t\t\t\t<a href=\"#slider-5-row4\"><span><\/span>Adherence to deadlines in order and service processes\n<\/a>\r\n\t\t\t\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\r\n\t\t\t\t\t\t\t\t\t<a href=\"#slider-5-row5\"><span><\/span>New or digitised processes\n<\/a>\r\n\t\t\t\t\t\t\t\t<\/li>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\r\n\t\t\t\t\t<\/nav>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<div class=\"vert-slider__content\">\r\n\r\n\t\t\t\t\t\t\t\t\t<div class=\"vert-slider__mob-nav slider-5-row_nav-js\" aria-hidden=\"true\" data-aos=\"fade-up\">\r\n\t\t\t\t\t\t<div class=\"swiper-wrapper\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"vert-slider__mob-nav-item\"><\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"vert-slider__mob-nav-item\"><\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"vert-slider__mob-nav-item\"><\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"vert-slider__mob-nav-item\"><\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"vert-slider__mob-nav-item\"><\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t<div class=\"vert-slider__slider slider-5-row_js\">\r\n\t\t\t\t\t\t<div class=\"swiper-wrapper\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\r\n\t\t\t\t\t\t\t\t\t<div id=\"slider-5-row1\" class=\"slider-5-row__item\" tabindex=\"-1\" data-aos=\"fade-up\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"slider-5-row__content\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"headline_default headline_h3\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">BOTTLENECKS COST TIME AND RESULTS<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"headline_default headline_h5\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3>Value creation hampered by bottlenecks<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text_default\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Waiting times, backlogs and prioritisation conflicts arise along the value chain. Work piles up, resources are misallocated and management steers via individual cases rather than the process. There is a lack of clear process logic in which capacity, sequences and responsibility align.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"slider-5-row__img\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"img_default\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1448\" height=\"1086\" src=\"https:\/\/www.omind.de\/wp-content\/uploads\/2026\/05\/ChatGPT-Image-29.-Mai-2026-14_28_28.png\" class=\"attachment-full size-full\" alt=\"\" title=\"ChatGPT Image 29. Mai 2026, 14_28_28\" srcset=\"https:\/\/www.omind.de\/wp-content\/uploads\/2026\/05\/ChatGPT-Image-29.-Mai-2026-14_28_28.png 1448w, https:\/\/www.omind.de\/wp-content\/uploads\/2026\/05\/ChatGPT-Image-29.-Mai-2026-14_28_28-300x225.png 300w, https:\/\/www.omind.de\/wp-content\/uploads\/2026\/05\/ChatGPT-Image-29.-Mai-2026-14_28_28-1024x768.png 1024w, https:\/\/www.omind.de\/wp-content\/uploads\/2026\/05\/ChatGPT-Image-29.-Mai-2026-14_28_28-768x576.png 768w\" sizes=\"auto, (max-width: 1448px) 100vw, 1448px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"slider-5-row__mask\" src=\"https:\/\/www.omind.de\/wp-content\/themes\/omind\/img\/row5-mask1.png\" aria-hidden=\"true\" alt=\"\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\r\n\t\t\t\t\t\t\t\t\t<div id=\"slider-5-row2\" class=\"slider-5-row__item\" tabindex=\"-1\" data-aos=\"fade-up\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"slider-5-row__content\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"headline_default headline_h3\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">HAND-OVER PROCESSES MUST BE RELIABLE<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"headline_default headline_h5\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3>Unstable interfaces<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text_default\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">Information arrives incomplete, responsibilities are unclear and processing steps are carried out twice or not at all. Delays, rework and conflicts arise at departmental, shift or system boundaries because interfaces are not clearly defined and controllable.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"slider-5-row__img\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"img_default\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1448\" height=\"1086\" src=\"https:\/\/www.omind.de\/wp-content\/uploads\/2026\/05\/ChatGPT-Image-29.-Mai-2026-14_25_13.png\" class=\"attachment-full size-full\" alt=\"\" title=\"ChatGPT Image 29. Mai 2026, 14_25_13\" srcset=\"https:\/\/www.omind.de\/wp-content\/uploads\/2026\/05\/ChatGPT-Image-29.-Mai-2026-14_25_13.png 1448w, https:\/\/www.omind.de\/wp-content\/uploads\/2026\/05\/ChatGPT-Image-29.-Mai-2026-14_25_13-300x225.png 300w, https:\/\/www.omind.de\/wp-content\/uploads\/2026\/05\/ChatGPT-Image-29.-Mai-2026-14_25_13-1024x768.png 1024w, https:\/\/www.omind.de\/wp-content\/uploads\/2026\/05\/ChatGPT-Image-29.-Mai-2026-14_25_13-768x576.png 768w\" sizes=\"auto, (max-width: 1448px) 100vw, 1448px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"slider-5-row__mask\" src=\"https:\/\/www.omind.de\/wp-content\/themes\/omind\/img\/row5-mask2.png\" aria-hidden=\"true\" alt=\"\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\r\n\t\t\t\t\t\t\t\t\t<div id=\"slider-5-row3\" class=\"slider-5-row__item\" tabindex=\"-1\" data-aos=\"fade-up\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"slider-5-row__content\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"headline_default headline_h3\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h2>PERFORMANCE REQUIRES REPRODUCIBLE PROCESSES<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"headline_default headline_h5\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3>Variable throughput and quality<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text_default\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Lead times and scrap rates fluctuate significantly, even though effort and resources are similar. Without clear standards, transparent process metrics and defined response patterns, it remains unclear where the causes lie and which measures truly stabilise processes.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"slider-5-row__img\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"img_default\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1672\" height=\"941\" src=\"https:\/\/www.omind.de\/wp-content\/uploads\/2026\/05\/ChatGPT-Image-29.-Mai-2026-14_33_18.png\" class=\"attachment-full size-full\" alt=\"\" title=\"ChatGPT Image 29. Mai 2026, 14_33_18\" srcset=\"https:\/\/www.omind.de\/wp-content\/uploads\/2026\/05\/ChatGPT-Image-29.-Mai-2026-14_33_18.png 1672w, https:\/\/www.omind.de\/wp-content\/uploads\/2026\/05\/ChatGPT-Image-29.-Mai-2026-14_33_18-300x169.png 300w, https:\/\/www.omind.de\/wp-content\/uploads\/2026\/05\/ChatGPT-Image-29.-Mai-2026-14_33_18-1024x576.png 1024w, https:\/\/www.omind.de\/wp-content\/uploads\/2026\/05\/ChatGPT-Image-29.-Mai-2026-14_33_18-768x432.png 768w, https:\/\/www.omind.de\/wp-content\/uploads\/2026\/05\/ChatGPT-Image-29.-Mai-2026-14_33_18-1536x864.png 1536w\" sizes=\"auto, (max-width: 1672px) 100vw, 1672px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\r\n\t\t\t\t\t\t\t\t\t<div id=\"slider-5-row4\" class=\"slider-5-row__item\" tabindex=\"-1\" data-aos=\"fade-up\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"slider-5-row__content\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"headline_default headline_h3\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">COMMITTED DEADLINES MUST BE MEETABLE<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"headline_default headline_h5\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3 id=\"4-termintreue-in-auftrags--und-serviceprozessen\" class=\"font-editorial font-bold mb-2 mt-4 [.has-inline-images_&amp;]:clear-end text-base first:mt-0\">Adherence to deadlines in order and service processes<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text_default\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Orders, deliveries or service cases are confirmed, but not reliably recorded internally. If capacities, priorities and dependencies are not coordinated, deadlines slip, escalations pile up and customer trust suffers, even though the organisation is operating at full capacity.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"slider-5-row__img\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"img_default\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1448\" height=\"1086\" src=\"https:\/\/www.omind.de\/wp-content\/uploads\/2026\/05\/ChatGPT-Image-29.-Mai-2026-14_32_03-1.png\" class=\"attachment-full size-full\" alt=\"\" title=\"ChatGPT Image 29. Mai 2026, 14_32_03\" srcset=\"https:\/\/www.omind.de\/wp-content\/uploads\/2026\/05\/ChatGPT-Image-29.-Mai-2026-14_32_03-1.png 1448w, https:\/\/www.omind.de\/wp-content\/uploads\/2026\/05\/ChatGPT-Image-29.-Mai-2026-14_32_03-1-300x225.png 300w, https:\/\/www.omind.de\/wp-content\/uploads\/2026\/05\/ChatGPT-Image-29.-Mai-2026-14_32_03-1-1024x768.png 1024w, https:\/\/www.omind.de\/wp-content\/uploads\/2026\/05\/ChatGPT-Image-29.-Mai-2026-14_32_03-1-768x576.png 768w\" sizes=\"auto, (max-width: 1448px) 100vw, 1448px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\">\r\n\t\t\t\t\t\t\t\t\t<div id=\"slider-5-row5\" class=\"slider-5-row__item\" tabindex=\"-1\" data-aos=\"fade-up\">\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"slider-5-row__content\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"headline_default headline_h3\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">NEW PROCESSES MUST REMAIN MANAGEABLE<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"headline_default headline_h5\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<h3><strong>New or digitised processes<\/strong><\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text_default\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\">New IT systems or process designs change tasks, roles and dependencies. If responsibilities, decision points and control routines are not taken into account, workarounds and shadow processes emerge. The planned improvement fails to materialise in reality and process performance falls short of expectations.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"slider-5-row__img\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"img_default\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1536\" height=\"1024\" src=\"https:\/\/www.omind.de\/wp-content\/uploads\/2026\/05\/ChatGPT-Image-29.-Mai-2026-14_40_15.png\" class=\"attachment-full size-full\" alt=\"\" title=\"ChatGPT Image 29. Mai 2026, 14_40_15\" srcset=\"https:\/\/www.omind.de\/wp-content\/uploads\/2026\/05\/ChatGPT-Image-29.-Mai-2026-14_40_15.png 1536w, https:\/\/www.omind.de\/wp-content\/uploads\/2026\/05\/ChatGPT-Image-29.-Mai-2026-14_40_15-300x200.png 300w, https:\/\/www.omind.de\/wp-content\/uploads\/2026\/05\/ChatGPT-Image-29.-Mai-2026-14_40_15-1024x683.png 1024w, https:\/\/www.omind.de\/wp-content\/uploads\/2026\/05\/ChatGPT-Image-29.-Mai-2026-14_40_15-768x512.png 768w\" sizes=\"auto, (max-width: 1536px) 100vw, 1536px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"slider-5-row__mask\" src=\"https:\/\/www.omind.de\/wp-content\/themes\/omind\/img\/row5-mask3.png\" aria-hidden=\"true\" alt=\"\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t<div class=\"swiper-arrows\" data-aos=\"fade-up\">\r\n\t\t\t\t\t\t\t<button class=\"swiper-arrow-prev\">\r\n\t\t\t\t\t\t\t\t<svg width=\"42\" height=\"36\" viewBox=\"0 0 42 36\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M17.4615 35.037L0.707222 18.2827L0.000114441 17.5756L0.707222 16.8685L17.4615 0.114258L18.8757 1.52847L3.82977 16.5744H41.9839V18.5744H3.82732L18.8757 33.6228L17.4615 35.037Z\" fill=\"url(#paint0_linear_692_8319)\"\/>\n<defs>\n<linearGradient id=\"paint0_linear_692_8319\" x1=\"41.9839\" y1=\"17.5756\" x2=\"0.000114441\" y2=\"17.5756\" gradientUnits=\"userSpaceOnUse\">\n<stop offset=\"0\" stop-color=\"#D87B18\"\/>\n<stop offset=\"0.495\" stop-color=\"#E44B55\"\/>\n<stop offset=\"1\" stop-color=\"#C83A77\"\/>\n<\/linearGradient>\n<\/defs>\n<\/svg>\n\t\t\t\t\t\t\t<\/button>\r\n\t\t\t\t\t\t\t<span class=\"swiper-arrows-text\"\r\n\t\t\t\t\t\t\t\tdata-text-seite=\"Slide\"\r\n\t\t\t\t\t\t\t\tdata-text-von=\"of\">\r\n\t\t\t\t\t\t\t\tSlide 1 of 2\r\n\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<button class=\"swiper-arrow-next\">\r\n\t\t\t\t\t\t\t\t<svg width=\"42\" height=\"36\" viewBox=\"0 0 42 36\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M17.4615 35.037L0.707222 18.2827L0.000114441 17.5756L0.707222 16.8685L17.4615 0.114258L18.8757 1.52847L3.82977 16.5744H41.9839V18.5744H3.82732L18.8757 33.6228L17.4615 35.037Z\" fill=\"url(#paint0_linear_692_8319)\"\/>\n<defs>\n<linearGradient id=\"paint0_linear_692_8319\" x1=\"41.9839\" y1=\"17.5756\" x2=\"0.000114441\" y2=\"17.5756\" gradientUnits=\"userSpaceOnUse\">\n<stop offset=\"0\" stop-color=\"#D87B18\"\/>\n<stop offset=\"0.495\" stop-color=\"#E44B55\"\/>\n<stop offset=\"1\" stop-color=\"#C83A77\"\/>\n<\/linearGradient>\n<\/defs>\n<\/svg>\n\t\t\t\t\t\t\t<\/button>\r\n\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/section>\r\n\r\n\n\n\r\n\t<div class=\"flexible-spacer flexible-spacer_big\" aria-hidden=\"true\"><\/div>\r\n\r\n\n\n\r\n\t<section id=\"cards-service-block_60c6ef428eee910f97e3e081f6453aff\" class=\"cards-service margin_space\">\r\n\t\t<div class=\" container\">\r\n\t\t\t<div class=\"cards-hg__head\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"headline_default headline_h2\" data-aos=\"fade-up\">\r\n\t\t\t\t\t\t<h2 class=\"my-2 [&amp;+p]:mt-4 [&amp;_strong:has(+br)]:inline-block [&amp;_strong:has(+br)]:pb-2\" style=\"text-align: center\">WHAT OMIND CHANGES IN YOUR PROCESSES<\/h2>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"cards-hg__grid cards-hg__grid_3col  cards-hg__grid_3col\">\r\n\t\t\t\t\t\t\t\t\t\t\t<article class=\"cards-hg__item  cards-hg__item_3col\" data-aos=\"fade-up\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"headline_default  headline_h3\">\r\n\t\t\t\t\t\t\t\t\t<p><strong>TRANSPARENT PROCESS OVERVIEW<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"subtitle_default\">\r\n\t\t\t\t\t\t\t\t\t<p><strong>Management can see where control is needed.<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text_default\">\r\n\t\t\t\t\t\t\t\t\t<p>Bottlenecks, disruptions and deviations become visible along the process chain. Management identifies early on where capacity is lacking, handover points are faltering or quality risks are emerging, and can target measures specifically at the critical points.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/article>\r\n\t\t\t\t\t\t\t\t\t\t\t<article class=\"cards-hg__item  cards-hg__item_3col\" data-aos=\"fade-up\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"headline_default  headline_h3\">\r\n\t\t\t\t\t\t\t\t\t<p><strong>CLEAR INTERFACES<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"subtitle_default\">\r\n\t\t\t\t\t\t\t\t\t<p><strong>Handover points instead of gaps.<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text_default\">\r\n\t\t\t\t\t\t\t\t\t<p>Responsibilities and information are clearly defined at every handover point. Teams know exactly what is being handed over and who is taking over. Interfaces thus transform from sources of disruption into stable connection points.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/article>\r\n\t\t\t\t\t\t\t\t\t\t\t<article class=\"cards-hg__item  cards-hg__item_3col\" data-aos=\"fade-up\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"headline_default  headline_h3\">\r\n\t\t\t\t\t\t\t\t\t<p><strong>CONTROLLABLE THROUGHPUT TIME <\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"subtitle_default\">\r\n\t\t\t\t\t\t\t\t\t<p><strong>Key performance indicators form the basis for management.<\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"text_default\">\r\n\t\t\t\t\t\t\t\t\t<p>Key performance indicators such as lead time, scrap rates or on-time delivery are linked to clear responsibilities. Management identifies deviations at an early stage and can maintain process performance in a targeted and stable manner.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/article>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"cards-hg-circle cards-hg-circle_left cards-hg-circle_small cards-hg-circle_red-orange\"><\/div>\r\n\t\t\t\t\t<div class=\"cards-hg-circle cards-hg-circle_right cards-hg-circle_big cards-hg-circle_orange\"><\/div>\r\n\t\t\t\t\t\t\t<\/section>\r\n\r\n\n\n\r\n\t<div class=\"flexible-spacer flexible-spacer_big\" aria-hidden=\"true\"><\/div>\r\n\r\n\n\n\r\n\t<section id=\"contact-cta-block_fee4ffd9c2360e8aabc3d4b8897a46b8\" class=\"contact-cta margin_space\">\r\n\t\t<div class=\"container-wide\">\r\n\t\t\t<div class=\"contact-cta__wrap\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"contact-cta__img\">\r\n\t\t\t\t\t\t<div class=\"img_default\">\r\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1680\" height=\"1680\" src=\"https:\/\/www.omind.de\/wp-content\/uploads\/2025\/03\/aurelia-engelsberger-changemanagement-tools-personalentwicklung.jpg\" class=\"attachment-full size-full\" alt=\"kontakt-dr-aurelia-engelsberger\" title=\"kontakt-dr-aurelia-engelsberger\" srcset=\"https:\/\/www.omind.de\/wp-content\/uploads\/2025\/03\/aurelia-engelsberger-changemanagement-tools-personalentwicklung.jpg 1680w, https:\/\/www.omind.de\/wp-content\/uploads\/2025\/03\/aurelia-engelsberger-changemanagement-tools-personalentwicklung-300x300.jpg 300w, https:\/\/www.omind.de\/wp-content\/uploads\/2025\/03\/aurelia-engelsberger-changemanagement-tools-personalentwicklung-1024x1024.jpg 1024w, https:\/\/www.omind.de\/wp-content\/uploads\/2025\/03\/aurelia-engelsberger-changemanagement-tools-personalentwicklung-150x150.jpg 150w, https:\/\/www.omind.de\/wp-content\/uploads\/2025\/03\/aurelia-engelsberger-changemanagement-tools-personalentwicklung-768x768.jpg 768w, https:\/\/www.omind.de\/wp-content\/uploads\/2025\/03\/aurelia-engelsberger-changemanagement-tools-personalentwicklung-1536x1536.jpg 1536w\" sizes=\"auto, (max-width: 1680px) 100vw, 1680px\" \/>\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<svg aria-hidden=\"true\" width=\"123\" height=\"219\" viewBox=\"0 0 123 219\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<g clip-path=\"url(#clip0_2324_1367)\">\n<mask id=\"mask0_2324_1367\" style=\"mask-type:luminance\" maskUnits=\"userSpaceOnUse\" x=\"1\" y=\"0\" width=\"123\" height=\"219\">\n<path d=\"M123.79 0H1.34912V219H123.79V0Z\" fill=\"white\"\/>\n<\/mask>\n<g mask=\"url(#mask0_2324_1367)\">\n<path d=\"M27.1486 0C27.2412 53.4754 70.4206 96.7403 123.79 96.8331V121.995C56.5429 121.982 2.04984 67.3805 2.03662 0H27.1486Z\" fill=\"url(#paint0_linear_2324_1367)\"\/>\n<path d=\"M123.79 122.167C70.4206 122.26 27.2412 165.525 27.1486 219H2.03662C2.03662 151.619 56.5429 97.0184 123.79 97.0051V122.167Z\" 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effective when management does not need to intervene every day \u2013 but knows exactly at which points control has an impact.\u201d<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Dr. Aurelia Engelsberger<\/strong><\/p>\n<p>&nbsp;<\/p>\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"btn_default\"  data-aos=\"fade-up\" data-aos-offset=\"0\">\n\t\t<a class=\"btn btn_primary btn_focus-light\"\n\t\t\thref=\"https:\/\/www.omind.de\/kontakt\/\"\n\t\t\ttitle=\"Gespr\u00e4ch vereinbaren\"\n\t\t\ttarget=\"_self\">\n\t\t\t<span>\n\t\t\t\tGespr\u00e4ch vereinbaren\t\t\t\t<svg width=\"10\" height=\"10\" viewBox=\"0 0 10 10\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.69844 5.40844V5.60521H9.50167L5.60686 9.50002L4.89976 8.79291L8.08746 5.60521H0V4.60521H8.08699L4.89976 1.41798L5.60686 0.710876L9.5012 4.60521H9.69844V4.80245L10.0014 5.10545L9.69844 5.40844Z\" 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